FAQ

If you are unable to find the answers you need in the FAQ page, please email the WynnBET Customer Service team at wynnbetsupport@wynnbet.com for a representative to address your inquiries. For Michigan Customer Service, please contact wynnbetmisupport@caesars.com

WynnBET has ceased operations in Arizona, Colorado, Indiana, Louisiana, Massachusetts (online), New Jersey, New York, Tennessee, Virginia, and West Virginia.

WynnBET operates mobile casino gaming in Michigan under the ownership of Caesars. To access your WynnBET Michigan account, please click on the Michigan button at wynnbet.com. You may access your WynnBET New York account until August 29, 2024, and should withdraw all funds on your account by 11 a.m. ET on this date.

Mobile and retail sports betting remains available at Wynn Las Vegas and Encore at Wynn Las Vegas in Nevada and retail sports betting is available at Encore Boston Harbor in Massachusetts.

For commercial reasons, WynnBET has decided to shut down mobile sports betting and/or casino gaming as previously offered. Please see the official press release concerning this announcement.

Any Wynn Rewards COMPDOLLARS earned through WynnBET will remain in effect on your Wynn Rewards account so that you can redeem them for rewards at Wynn Las Vegas and Encore at Wynn Las Vegas and Encore Boston Harbor properties. A description of the Wynn Rewards benefits for our resorts can be found here Wynn Rewards | Las Vegas Casino & Resort Rewards Program (wynnlasvegas.com) for Las Vegas and here Wynn Rewards Card | Encore Boston Harbor for Boston.

Yes, any W-2G required to be issued will be sent to you via the email address used to set up your account.